Well [bad word], my camera's busted!

Discussion in 'Sony Alpha E-Mount Cameras' started by WoodWorks, Apr 4, 2017.

  1. WoodWorks

    WoodWorks Super Moderator Subscribing Member

    Dec 12, 2012
    Ashland, OR, USA
    So I was out this morning on my walk with dog, testing out this new FE 85mm f/1.8 lens, when suddenly my A7II stopped working and the LCD displayed: Camera Error – Turn power off then on.

    I complied, but the error message reappeared. Repeatedly. So I went home and Googled until I found the solution in a YouTube video. It seems the floating sensor can sometimes get stuck, and you just have to slap the camera upside the head to fix it.

    And it worked! Until it didn't.

    So my A7II is now winging its way to Precision Camera, where for a mere US$376 they promise to fix the problem, which apparently will include replacing the sensor and all associated IBIS apparati.

    Anyway, until Precision Camera sees fit to return my repaired A7II, I am without any camera except my phone camera. Sigh.

    But hey, most of the 20th century's greatest images were captured with cameras that didn't come close to my iPhone 7 Plus's capabilities. So what's my excuse?

    Oh, that FE 85mm f/1.8 lens, which I used for less than a day? It rocks! Fast, quiet autofocus, nice heft, and sublime images. But until I get my A7II back, these are all I got. :frown:

    by David Wood, on Flickr

    Kennedy 1978.jpg
    by David Wood, on Flickr

    April 4.jpg
    by David Wood, on Flickr
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  2. fractal

    fractal TalkEmount Hall of Famer Subscribing Member

    Jun 17, 2014
    Southeastern PA
    Sorry about your A7ii. Yeah, I think you just sold me on that lens.
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  3. Mus Aziz

    Mus Aziz TalkEmount All-Pro

    Sep 3, 2015
    Oh dear...sorry about the A7ii. But that 85/1.8 rocks :th_salute:
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  4. NickCyprus

    NickCyprus Super Moderator

    Oct 11, 2012
    Damn, sorry about the camera :(  Expensive repair!!! What do you think caused it? I mean is it a factory error or not?

    That FE 85mm 1.8 looks like a winner !
    • Appreciate Appreciate x 1
  5. WoodWorks

    WoodWorks Super Moderator Subscribing Member

    Dec 12, 2012
    Ashland, OR, USA
    No idea. But it's more than three years old, so my guess is not. I read about several other similar failures while Googling, so it's not an unknown weakness. But my camera evidently falls in the low end of the MTBF range. :rolleyes-20:
  6. WestOkid

    WestOkid TalkEmount All-Pro Subscribing Member

    Jan 25, 2014
    New Jersey, USA
    Damn! I can't hit both the like and the sad icons.

    The lens looks like a winner for sure. Let's hope you have a good experience with Sony repair.
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  7. soeren

    soeren TalkEmount Top Veteran

    Dec 12, 2014
    Næstved, Denmark
    Sorry about your camera, that sucks. Nice pics, that seems to be a great lens though I think you sold me on a D750 since I've already got an 85/1,4 :) 
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  8. Hawkman

    Hawkman TalkEmount All-Pro

    Sep 10, 2013
    Virginia, USA
    As Gary said, I'm not sure whether to "like" for the great photos or "sad" for the loss of a valued camera. Hope it all turns out okay.

    P.S. - I hit like for the great shots from that 85/1.8.
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  9. WNG

    WNG TalkEmount Hall of Famer

    Aug 12, 2014
    Arrid Zone-A, USA
    Sorry about the camera's failure! :( 
    But at least the lens rocks! Try duct-taping it to the front of the iphone 7 in the meantime! :D 
    • Funny Funny x 5
  10. addieleman

    addieleman Passionate amateur Subscribing Member

    Nov 13, 2012
    Ad Dieleman
    Very nice pictures. I guess your Contax 90mm will stay home a lot more, even when you'll have a working camera again. I must say, $376 for replacing sensor and stabilization units doesn't seem too unfair to me, I remember stories where Precision Camera charged much higher prices; did they say how long it'll take? My NEX-6 failed on me after 4 years and I would have thrown it away, if it weren't for the extended 5-year guarantee that I was offered for free at the time. Maybe extended guarantee isn't such a bad idea after all. An iPhone as a backup camera? Yeah, why not!
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  11. Tipton

    Tipton TalkEmount Veteran

    Jan 30, 2016
    Rae Leggett
    Great pictures, sorry about the camera.
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  12. WoodWorks

    WoodWorks Super Moderator Subscribing Member

    Dec 12, 2012
    Ashland, OR, USA
    Sadly, the Contax had to be sold to pay for the new 85. I'm not a lens collector. If it doesn't get used, it gets sold. And I just couldn't see using two prime lenses with essentially the same focal length. Plus, the new 85 focuses much quicker, and is almost completely silent. The Contax with the Techart adapter sounded like a clothes dryer full of pebbles. :laugh1:

    There was no indication from Precision Camera when I might see the A7II again. But I've read some horror stories about them. Fingers crossed. I very briefly considered upgrading to an A7RII, but that's still a bridge too far for my wallet.

    As for the iPhone backup. Yeah, it's a pretty decent camera. But I'm sure glad this didn't happen during my trip to Patagonia last year.
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  13. sesser

    sesser TalkEmount Veteran

    May 21, 2016
    Aw shoot, that sucks. I had the exact same thing happen to my camera soon after I bought it! Of course I bought mine used so my first thought was the exact same as yours, "Ah <explicative>!" I started looking at the sensor in when it did this and noticed is was "cockeyed" in the body when it was powered off and didn't move. So, I bumped the base of the camera against the palm of my hand a few times and the sensor dislodged from wherever it was stuck. Turned the camera on, voila! This happened a few times soon after I bought it but it hasn't happened in since then.

    Not sure if it's the same issue as yours, but the fact that they're replacing the IBIS bits along with the sensor, feels like it is.

    Great photos BTW. The lens looks good. I passed through town yesterday on my way to Cali :thumbsup:
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  14. Laagwater

    Laagwater TalkEmount Regular

    Jan 15, 2015
    Sorry to hear about the floating sensor problem David.
    Hope you will have your camera back soon.
    That 85mm rocks, but you know that allready i guess.
    A week ago i met this floating sensor. Maybe it can help you...:) 
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  15. AlwaysOnAuto

    AlwaysOnAuto TalkEmount Hall of Famer

    Feb 17, 2015
    David - Sorry to hear about your misfortunes with the camera.
    How many actuations had your camera seen?
    Do you think it suffered from trips on your motorcycle?
    • Appreciate Appreciate x 1
  16. WoodWorks

    WoodWorks Super Moderator Subscribing Member

    Dec 12, 2012
    Ashland, OR, USA
    My last image was DSC04145. And I've never reset the shutter count, so I'm guessing 4145 shutter activations. As to the cause, your guess is as good as mine. But I read about several other, similar malfunctions while Googling the error message, and I doubt that they were motorcycle related. Sesser says it happened to his camera. And I don't think he rides. So... :hmmm:
  17. TedG954

    TedG954 TalkEmount Hall of Famer

    Nov 29, 2014
    South Florida and NE Ohio
    Ted Gersdorf
    Last edited: Apr 5, 2017
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  18. sesser

    sesser TalkEmount Veteran

    May 21, 2016
    1. I bought the camera used with roughly 4k on the shutter. And it happend within a week of me owning it.
    2. I used to ride several years ago, but when I sold the bike, I was told I could not get another. :hmmm: bikepics-152225-full.
    3. I still have my endorsement. :D 
    • Like Like x 3
  19. WoodWorks

    WoodWorks Super Moderator Subscribing Member

    Dec 12, 2012
    Ashland, OR, USA
    Oh man, it must have been a dark day when you sold that beauty. CB450?
  20. Jefenator

    Jefenator TalkEmount Top Veteran Subscribing Member

    Nov 23, 2012
    Oregon, USA
    Sorry to hear about this!
    I guess it could be worse. (Repair could be unavailable or more expensive than a used body...)
    I am definitely going to hang on to my old A7 for backup when I finally get a ii or a iii.
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