Trouble staying logged in from iPhone or iPad?

Discussion in 'Help and Feedback' started by Amin Sabet, Sep 27, 2015.

  1. Amin Sabet

    Amin Sabet Administrator

    Aug 6, 2011
    If you're having trouble staying logged in to the site on your iPhone or iPad, most likely you have accidentally switched to private browsing, which doesn't store cookies.

    Turn off private browsing following the steps below, and you will be able to stay logged in.

    private.
     
    • Informative Informative x 1
  2. roundball

    roundball TalkEmount Hall of Famer

    Oct 8, 2013
    USA
    Amen...Amin bailed me out...and my thanks again!
     
  3. Amin Sabet

    Amin Sabet Administrator

    Aug 6, 2011
    This happened to you, to me, and to a lot of others. So easy to get into private browsing mode by accident. I was getting logged out for months before I realized what was going on.
     
  4. roundball

    roundball TalkEmount Hall of Famer

    Oct 8, 2013
    USA
    And worse...there's a GUI issue with that setting screen as well.
    When I go to the screen to toggle the PRIVATE setting, there's no change in what I see as the user...still says PRIVATE.
     
  5. WoodWorks

    WoodWorks Super Moderator

    Dec 12, 2012
    Ashland, OR, USA
    David
    Yeah, it's non-intuitive for me too, roundball. But the settings don't "toggle," you have to hit the + icon to bring up a new, non-private browsing window, and then close the private window.
     
  6. roundball

    roundball TalkEmount Hall of Famer

    Oct 8, 2013
    USA
    And bottom line, there is nothing leading the user to do that.
    I got so aggravated in my many attempts to get it shut off that I probably inadvertently hit the '+' sign along the way and everything started working again.
     
  7. davect01

    davect01 Super Moderator

    Aug 20, 2011
    Fountain Hills, AZ
    Dave
    Oh, you silly Apple users. :p
     
  8. WoodWorks

    WoodWorks Super Moderator

    Dec 12, 2012
    Ashland, OR, USA
    David
    Hey! No Politics! :warning:
     
    • Funny Funny x 1
  9. davect01

    davect01 Super Moderator

    Aug 20, 2011
    Fountain Hills, AZ
    Dave
    Just being silly. :rolleyes:
     
    • Like Like x 1